Information for Parents/Carers

Please find below some information that parents and carers may find useful:
Dental Hygiene
 As school and early years settings toothbrushing schemes have been put on hold during the pandemic, and most dentists remain closed to all but emergencies, it is important that good oral health habits are practised. 
The Public Health Team working in partnership with the Oral Health Promotion department for Newcastle Hospital’s Community Health, have produced some resources to support parents and carers to look after their own and their children’s dental health. Even as dental practices started to re-open on the 9 June using PPE and following strict protocols,  it is likely to be for emergency treatment only and it will be some time before routine appointments can start again.

 The resources produced comprise:

  • A written information guide giving information on how to look after oral health from baby – adulthood, how to access dental treatment currently and useful websites. It includes toothbrushing tips and facts that readers may be unaware of (attached)
  • A 4 minute film ‘Smile’ which provides the information in a visual way.  See
  • A number of short films which break down some of the key messages about oral health and are all in the form of ‘Did You Know That…
Food Parcels
If you find that you are struggling for food at the moment we have a contact for a group that can help with supplying food parcels. Please send an email to - all queries will be dealt with confidentially.
Action for Children is offering free online parenting support for families with children aged 0-19. You can ask us for help on all sorts of things – from how to keep your children entertained at home, to how to handle difficult behaviour, to how to manage stress and anxiety at this challenging time.
Head to to read our advice and useful resources, or talk directly to a parenting coach via our confidential 1-1 live chat.  Whatever you need, Action for Children are here to listen and support you.

Online Access Survey

“Do you need help getting your children equipped to learn online at home?  If the answer is yes, Newcastle City Council wants to hear from you.

The council is conducting a citywide survey to find out which families do not have computer equipment or internet access to enable their children to go online at home to do their school work.

Families in this situation are being offered help in getting the equipment they need.

To find out more and complete a simple form visit

If you need help to access the form or to fill it in you can call the council’s support team on 0191 277 4500 between 9am and 2.30pm, Monday to Friday.

The survey must be completed before it closes at 2.30pm on Friday 1 May.”